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Service Marketing Analysis: Thermëa by Nordik Spa-Nature

This service marketing analysis examines the 7Ps of Marketing: Price, Promotion, Product, Place, Process, People and Physical Elements. This report is a deep dive into how Thermëa by Nordik Spa-Nature uses marketing elements to differentiate itself from competitors in the industry.


  • Market Research
  • Social Media Audit & Analysis
  • Product Analysis: Core product, Facilitating Services, Supporting Services
  • Place Analysis: Convenience, Accessibility, Delivery
  • Promotion Analysis: Trade Marketing, Social Media Marketing
  • Pricing Strategy: Value-Based Pricing, Price Comparison: Thermëa by Nordik Spa-Nature vs. Pocca Poca – Japanese Detox Spa Prices
  • People Analysis: Customers, Employees, Partners, Social Interactions
  • Physical Evidence: Facilities, Equipment, Uniforms, Signage
  • Service Process: Service Design, Standardization, Customization, Operational Efficiencies
References

Ganban-Yoku. pocca. (n.d.). https://www.poccapocaspa.com/service

Polo Park Kiosk Customer Service associate – thermea.ca. (n.d.). https://www.thermea.ca/uploads/sites/3/2017/05/Polo-Park-Shopping-Center-Kiosk-Customer-Service-Associate.pdf

thermeawinnipeg. Instagram. (n.d.). https://www.instagram.com/thermeawinnipeg/

 Thermëa – Winnipeg: Winnipeg MB. Facebook. (n.d.). https://www.facebook.com/thermeawinnipeg/photos_by

 Thermëa by Nordik Spa-Nature: Winnipeg: Nordic spa. Thermea. (n.d.). https://www.thermea.ca/